Gentle Answers to Quiet Questions
Questions That Often Come Up
🕊️ Services We Offer
Q: What kinds of counselling services do you provide?
A: We offer individual, couples and family counselling services, supporting people through life transitions, emotional challenges, relationships, stress, identity, grief and spiritual questions.
Our approach is gentle and collaborative, creating a space where you can feel seen, understood and safely held.
🌱 Who Is Therapy For?
Q: When should I consider seeing a counsellor?
A: Whenever you feel emotional difficulties, interpersonal stress, or a wish for better self-understanding—even if you just want someone to talk to—therapy is for you. Wanting support is already a brave step.
💛 Who do you work with?
Q: Do you work with Cantonese and Mandarin-speaking clients?
A: Yes. We provide counselling in Cantonese, Mandarin and English.
We understand the nuances of language, culture and migration, and we hold space for the unique stories carried by those navigating life between cultures.
Q: Do you provide counselling for individuals only?
A: No. We support adults, young people, couples and families from diverse backgrounds — including migrants, international students, bilingual households, people exploring faith, and those simply seeking a steadier inner ground.
Whether you identify as Christian or not, you are welcomed with respect and care.
Q: Do I have to be Christian to attend counselling?
A: Not at all. We welcome clients of all beliefs and worldviews.
For those who wish to integrate faith into their therapeutic journey, we do so gently and respectfully. For those who do not, our work together remains grounded in professional counselling frameworks.
🕊️ About the Sessions
Q: What can I expect in the first session?
A: The first session is a quiet place to land.
We take time to listen to what brings you here, understand your hopes, and explore what feels most supportive for you.
There is no pressure to share more than you are ready to — we move at your pace.
Q: How do sessions work?
A: Sessions run for approximately 45 minutes.
We offer both in-person counselling in Sydney and online sessions across Australia and worldwide. You are welcome to choose whichever format feels most comfortable.
Q: How many sessions will I need?
A: Every journey is different. Some people come for a short, focused period; others continue longer for deeper healing and growth.
We check in regularly to ensure the work remains meaningful and supportive for you.
🌿 Therapeutic Approaches
Q: What types of therapy do you use?
A: We draw from a range of approaches, including cognitive behavioural therapy (CBT), person-centred therapy, and narrative therapy. We’ll work together to find what feels right for you.
📔 Privacy & Confidentiality
Q: Is what I share kept confidential?
A: Yes. Your privacy and safety are our top priorities. All conversations are strictly confidential, unless required by law or safety considerations. See our Privacy Policy for details.
👣 Booking a Session
Q: How do I book a session? Can it be done online?
A: You can contact us via our website, WhatsApp, phone, or email, and choose between in-person or online consultations (Zoom/Teams). We’ll move at your pace—starting therapy doesn’t need to be perfect.
Q: Can I change or cancel a session?
A: Yes, as long as you give us at least one working day’s notice, we can reschedule. If something urgent comes up, please get in touch—life is sometimes unpredictable.